# Contact support

Canonical URL: https://support.optiqube.ai/en/articles/contact-support

Our team answers every message.

## How to reach us

Send an email to [support@optiqube.ai](mailto:support@optiqube.ai).

## What to include

To help us answer on the first try, tell us:

- the **email address** you use to log in to OptiQube
- **which feed or catalog** your question is about
- **what you expected** to happen and **what happened instead**
- a **screenshot**, if something looks wrong